Waiter & Waitress Wait Staff Training Handbook


Packed with new information, the revised edition of this best-selling manual was designed for use by all food service serving staff members. The guide covers all aspects of customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person.

SKU 9781620230565 Category

Step-by-step instructions cover hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, promoting specials, upselling, handling problems, difficult customers, tips and taxes, and handling the check and money.

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