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199 Pre-Written Employee Performance Appraisals: The Complete Guide
to Successful Employee Evaluations and Documentation: With Companion
CD-ROM
No matter
what type of business or even nonprofit organization you are
managing, a written performance appraisal is good management.
Employee reviews can serve as a platform for employees to bring
forth questions and concerns. This can help increase employee
dedication, creativity, and job satisfaction. Reviews allow you to
evaluate employees for increased responsibilities and future
promotions. You will have written records of your employees’
performance, get more productivity, and clearly set compensation.
Employee appraisals are critical to your organization, but are
time-consuming to write. This new book and companion CD-ROM is your
solution. You will produce professional-quality performance reviews
in minutes. The book provides over 199 pre-written employee phrases
you can insert into a blank employee appraisal form. The evaluations
are professional, constructive, and direct. See the accompanying
CD-ROM for 25 different categories to evaluate your employee in.
Each category includes at least 8 different phrases you can choose
from to describe your employee’s performance in that category. Pick
and choose which categories you would like to include in your
employee’s performance appraisal and how you want to describe your
employee’s performance in that category and then just insert them
all into the prepared appraisal form.
ISBN-10: 0-910627-76-2 • ISBN-13: 978-0-910627-76-4
320 Pages • Item # 9780910627764 $24.95 with Companion CD-ROM
501+ GREAT
INTERVIEW QUESTIONS FOR EMPLOYERS AND THE BEST ANSWERS FOR
PROSPECTIVE EMPLOYEES
For anyone who
hires employees this is a must have book. It is also essential for
anyone searching for a new job. This new book contains a wide
variety of carefully worded questions that will help make the
employee search easier. These questions can help you determine a
candidate’s personality type, the type of work he or she is best
suited for, and if the person will mesh with your existing employees
and workplace. Once you learn the right questions to ask, you’ll get
the best employees. For the prospective employee-learn how to sell
yourself and get the job you want! Item # 9780910627504 $24.95
2006 FPA Best Adult NonFiction Award Winner:501+ GREAT
INTERVIEW QUESTIONS FOR EMPLOYERS AND THE BEST ANSWERS FOR
PROSPECTIVE EMPLOYEES
365 WAYS TO
MOTIVATE AND REWARD YOUR EMPLOYEES EVERY DAY— WITH LITTLE OR NO
MONEY
This new book is packed with hundreds of simple and
inexpensive ways to motivate, challenge and reward your employees.
Employees today need constant re-enforcement and recognition—and
here’s how to do it. With real life proven examples and case studies
from actual companie, you can use this book daily to boost morale,
productivity, and profits. This is your opportunity to build an
organization that people love to work at with these quick,
effective, humorous, innovative and simply fun solutions to employee
work challenges. Make your business a happy place to work, and reap
the benefits.
Item # 9780910627511 $24.95
SUPERIOR CUSTOMER SERVICE: HOW TO KEEP CUSTOMERS RACING BACK TO
YOUR BUSINESS— TIME-TESTED EXAMPLES FROM LEADING COMPANIES
Many stores and service
businesses offer the same products at similar prices, so why do some
succeed and others fail? Superior customer service is the answer. In
today’s competitive environment, customers can check the price of an
item in seconds on the Internet, and place an order for the lowest
price. There has to be a reason to come back to your
establishment—unique customer service is the key. This new book
details how to care for customers and how to make superior service
happen, and keep customers coming back to your store or Web site.
You will learn practical and innovative tips and tricks that are
easy to implement and can be applied immediately. This book is a
ready-made, in-house training workshop and step-by-step manual for
creating superior customer service. Learn from successful companies
what works and what doesn’t to help keep customers racing back to
your business. ISBN-10: 0-910627-52-5 • ISBN-13: 978-0-910627-52-8
288 Pages • Item # 9780910627528 • $19.95
How To Communicate with your
Spanish & Asian Employees: A Translation Guide for small business
owners
This book includes definitions of common Spanish and Chinese words
arranged by such categories as workplace items, foods, greetings,
interview questions, introductions, time numbers, days of the week,
months, colors, etc. A clean, crisp layout and detailed treatment of
words ensure accurate translation and allow the user to grasp the
important nuances of the language quickly. The entire book is
duplicated in both Spanish, English and Chinese so both
English-speaking and non-English-speaking persons can easily use it.
Includes a CD-Rom employee handbook in Spanish and Chinese.
Item #9780910627399 $39.95
Honorable Mention - 2006 Independent Publisher Book Awards in
Business/Career/Sales : How To Communicate with your
Spanish & Asian Employees: A Translation Guide for small business
owners
Design Your Own Effective Employee Handbook: How to Make the
Most of Your Staff with Companion CD-ROM
If you have
employees, you need employment policies in writing distributed to
every employee. The U.S. Supreme Court has ruled that businesses can
protect themselves against damages and liability against employee
lawsuits by providing clear, written policies covering the rights
and responsibilities of their employees.
Our Employee
Handbook Template is the ideal solution to produce your own handbook
in less than an hour. The companion CD-ROM in MS Word contains the
template, which you can easily edit for our own purposes; just fill
in the blank. The book discusses various options you may have in
developing the policies. Our employee handbook has been edited and
approved by lawyers specializing in employment law. Developing your
own handbook now couldn’t be easier or less expensive!
Topics
include: equal employment opportunity, age discrimination, Americans
with Disabilities Act (ADA), workers or applicants with AIDS,
unacceptable job performance, termination, substance abuse, drug and
alcohol testing, safety, harassment, compensation policies, job
classifications, recordkeeping, overtime, employee performance
evaluations, wage and salary reviews, payroll deductions, reduction
in wages, pay periods, payroll advances, wage garnishment, severance
pay, unemployment compensation, operating policies, ethical
standards, open-door policy, smoke-free workplace, dress code,
flexible scheduling, telecommuting, absenteeism, tardiness,
confidentiality, employee privacy, electronic communication,
responsible use of equipment, e-mail and Internet, prohibited
content, copyrighted materials, responsible use of cell phones,
security procedures, telephone usage, use of company vehicles,
solicitation for outside causes, outside employment, personnel
files, release of information, access to files, possession of
weapons, improper personal conduct, company benefits, time off,
holidays, vacations, sick leave policies, bereavement, jury duty,
education and training, leaves of absence, Family and Medical Leave
Act, personal or medical leaves not required by law, military leave,
insurance, on-the-job accidents or injuries, medical/life insurance,
flexible benefit plans, pension, and profit sharing. ISBN-10: 0-910627-79-7 • ISBN-13: 978-0-910627-79-5
288 Pages • Item # 9780910627795 $39.95 with Companion CD-ROM
365 Low Or No Cost Workplace Teambuilding Activities: Games and
Exercises Designed to Build Trust and Encourage Teamwork among
Employees
Teamwork, effective work teams, and team building are popular human
resource topics in today’s business world. Successful teams and
teamwork in any organization enhance the accomplishments of the
individual and enable your organization to serve customers better.
Successful team building will have far reaching ramifications. You
will instantly improve the way employees interact with each other
and you improve their ability to solve problems. Better problem
solving means better efficiency, increased morale and productivity,
and decreased stress, turnover, and operating costs. Teambuilding
improves communication, leadership, trust, efficiency, crisis
management, and fairness.
In this new jam-packed book you will find hundreds of new low or no
cost teambuilding games, exercises, and activities that frankly are
fun, easy, and quickly implemented. You will find step-by-step
instructions and hints on what to do and what not to do. The
programs detailed in this groundbreaking new book will thrill your
employees with humor, fun, exciting, memorable, and unique
experiences and challenges, while providing your organization with
better communication, improved productivity, and higher
profitability. Managers will learn how to work as a team, lead
successfully, and how to communicate effectively.
The atmosphere produced during these sessions helps to keep
employees motivated and dynamic. Employees will learn to work
together, eliminate stress and burn out, and appreciate the talents
of their co-workers while building a sense of corporate identity.
These activities are designed to get full participation, ensuring
everyone performs at their highest level, while breaking down
barriers, and most importantly, everyone will have fun with little
actual cost to your organization.
ISBN-10:1-60138-043-7 • ISBN-13:978-1-60138-043-2 • Item #9781601380432 • $
24.95
Employee Body Language Revealed: How to Predict Behavior in the
Workplace by Reading and Understanding Body Language
Only 7 percent of communication is verbal and 38 percent is vocal
(pitch, speed, volume, tone of voice). The largest chunk then, 55
percent, is visual (body language, eye contact). People form 90
percent of their opinion about you within the first 90 seconds of
meeting you. Understanding body language is a skill that can enhance
your life. This understanding can be a plus in the workplace. You
can know what an employee or co-worker thinks and feels by examining
their subconscious body language. And, like the world's best
communicators, you can have strong body language that reflects
confidence, competence, and charisma.
This groundbreaking new book will make you an expert on body
language. You will have the ability to read people's minds. Would
you like to know if a co-worker is interested or attracted to you,
when an employee or co-worker is lying or telling the truth, how to
make instant friends, and persuade and influence others? This book
contains proven techniques that will make people, including
employers and co-workers, like you and trust you. You can use your
body language to your advantage by transmitting only the messages
you want people to receive. This specialized book will demonstrate
step by step how to use body language to your benefit in the
workplace and in everyday situations. Item # 9781601381477
$21.95
PRE-ORDER ONLY -
YOUR CREDIT CARD WILL NOT BE CHARGED UNTIL THE PRODUCT SHIPS.
RELEASE DATE: SPRING 2008
The Complete Guide to Understanding, Controlling, and Stopping
Bullies & Bullying at Work: A Complete Guide for Managers,
Supervisors, and Co-Workers
According to the Occupational Safety and Health Administration
(OSHA), more than two million workers in the United States alone are
victims of workplace violence each year, leading to millions of
dollars lost in employee productivity. Many people believe that
bullying occurs only among school-age children and fail to
acknowledge the presence and devastating effects of bullying in the
workplace. It is time that this destructive issue be addressed and
resolved; however, you may be asking yourself how to accomplish such
a task. The Complete Guide to Understanding, Controlling, and
Stopping Bullies & Bullying at Work will provide you with valuable
information on the topic, as well as unique solutions to the
problem.
In this new book, you will learn how to identify the problem of
workplace bullying, how to define the workplace bully, how to
identify characteristics of a "targeted" employee, how to identify
pathological characteristic of workplace bullies, how to bust
bullying, and how to "bully-proof" your employees. This book also
discusses the indicators of a toxic workplace, the causes of
workplace bullying, reasons why workplace bullying is perpetuated
and unchallenged by other employees, the connection between bullying
and lethal workplace violence, and the legal aspects of bullying.
Furthermore, you will learn about "mob" bullying, the effects of
bullying on the "target," and the effects of bullying on the
organization. The author also covers such special topics as
workplace bullying in federal, state, and local organizations; the
United States armed forces; Fortune 500 companies; and medical
organizations, as well as "reverse bullying" by employees who
inappropriately assert harassment and bullying by their superiors
even though they have been fairly disciplined for sub-standard job
performance.
This book goes one step further and provides solutions to end
workplace violence, anti-bullying pledges, and examples of
zero-tolerance bullying policies. If you are a manager, a
supervisor, or even just an employee and you suspect bullying is
occurring, you need to read this book. Whether bullying is already
happening or you want to be sure it never does, The Complete Guide
to Understanding, Controlling, and Stopping Bullies & Bullying at
Work will provide you with everything you need to know to create a
better working environment. Item #9781601382368 $21.95
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